Introduction
This Cookie Policy explains how The Credit Advice uses cookies and similar technologies to improve your experience when visiting our website.
About This Policy: By using our website, you agree to the use of cookies as described in this policy. You can manage your preferences at any time through your browser settings or by adjusting your consent choices on our site.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function efficiently and provide insights into user behaviour, allowing us to deliver a better and more personalised experience.
Good to know: Cookies cannot carry viruses, install malware, or access files on your device. They are simply data files used to improve how a website works for you.
Types of Cookies We Use
We may use the following types of cookies on our website:
- Essential cookies — required for basic website functionality. These cannot be disabled as the site would not work without them.
- Performance cookies — used to analyse how visitors use the site, helping us identify areas for improvement. All data collected is anonymised.
- Functional cookies — used to remember your preferences and settings so you do not need to re-enter them on each visit.
Essential cookies are always active. For all other cookie types, we will ask for your consent before placing them on your device.
How We Use Cookies
We use cookies to provide a better experience for everyone who visits our website. Specifically, we use them to:
- Ensure the website works properly and securely
- Improve overall performance and usability
- Understand how users interact with our content so we can refine and improve it
Our Promise: We only use cookies to improve your experience and our services. We do not use cookies to collect or sell your personal data to advertisers.
Third-Party Cookies
We may use trusted third-party tools — such as analytics providers — that place cookies on your device to help us understand website usage and improve performance.
These third parties are carefully selected and are required to handle any data in accordance with applicable data protection laws. We do not permit third parties to use cookies for their own independent advertising purposes on our site.
Third-party cookies are subject to the privacy policies of the respective providers. We encourage you to review those policies if you have specific concerns.
Managing Cookies
You can control or disable cookies at any time through your browser settings. Most browsers allow you to:
- View the cookies stored on your device
- Block all or specific types of cookies
- Delete existing cookies
- Set preferences for future cookie handling
Please note: Disabling cookies may affect certain features of the website and limit the quality of your experience. Essential cookies cannot be disabled without impacting core functionality.
For guidance on managing cookies in your browser, visit the support page for your browser:
Consent
By continuing to use our website, you agree to our use of cookies in line with this policy.
Your choice matters: When you first visit our site, you will be presented with a cookie consent banner allowing you to accept or decline non-essential cookies. You can change your preferences at any time.
Where required by UK PECR (Privacy and Electronic Communications Regulations) and UK GDPR, we will always obtain your explicit consent before placing non-essential cookies on your device.
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised effective date.
We encourage you to review this policy periodically so you remain informed about how we use cookies.
Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please get in touch — we are happy to help.
Cookie & Privacy Enquiries
We aim to respond to all queries promptly and transparently.